At Garden Sales Store, we understand that timely delivery is crucial to your gardening projects. Whether you’re planting a new garden or upgrading your existing one, we strive to ensure that your orders reach you as quickly and efficiently as possible. Here’s everything you need to know about our delivery process:

Shipping Options

We offer two convenient shipping options to cater to your needs:

  • Standard Shipping: For those who need their items quickly, we offer standard shipping via DHL or FedEx. Orders are typically processed within 1-2 business days, and delivery is completed within 10-15 business days after dispatch. The shipping fee for this option is £12.95.
  • Free Shipping: For orders over £50, we provide free shipping via EMS. This option ensures your order is delivered within 15-25 business days after dispatch. It’s a great choice for those who are not in a rush and want to save on shipping costs.

Order Processing

Once you place an order, our team works diligently to process it within 1-2 business days. During this time, we ensure that your items are carefully packed and ready for dispatch. You will receive a confirmation email with your tracking information once your order is on its way.

Delivery Areas

We are proud to offer worldwide shipping, ensuring that gardeners everywhere can access our premium products. However, please note that we do not deliver to some remote areas in Asia and other regions. If you are unsure whether we deliver to your location, feel free to contact our customer service team at [email protected].

Returns Policy

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you can return it within 15 days of receiving the product. Please ensure that the items are in their original condition and packaging. For more details on our returns process, visit our Returns Policy page.

Customer Support

Our customer service team is always here to assist you with any questions or concerns regarding your delivery. Whether you need help tracking your order or have questions about our shipping options, feel free to reach out to us at [email protected]. We are committed to providing you with a seamless shopping experience.

Thank you for choosing Garden Sales Store for all your gardening needs. We look forward to helping you create the garden of your dreams!