FAQ

We offer a wide range of gardening products, including automatic watering systems, children’s tools, connectors & accessories, cutting tools, digging tools, eco-friendly pots, garden hoses & reels, garden paint & fence treatments, garden tools, garden trellis & screening, gardening essentials, glazed pots & planters, gloves & kneelers, growhouses & greenhouse accessories, growing & propagation tools, hand sprayers, landscaping materials, metal planters, plant protection & support, and plastic pots & planters.

Yes, we have a dedicated section for eco-friendly pots and other sustainable gardening products. We are committed to helping you create a greener garden.

We offer two shipping options: Standard Shipping via DHL or FedEx, which costs £12.95 and delivers within 10-15 business days, and Free Shipping via EMS for orders over £50, which delivers within 15-25 business days.

Yes, we ship worldwide, except for some remote areas in Asia and other regions. If you’re unsure about delivery to your location, please contact us.

Orders are typically processed within 1-2 business days. You will receive a confirmation email with tracking information once your order is dispatched.

If you’re not satisfied with your purchase, you can return it within 15 days of receiving the product. Items must be in their original condition and packaging. For more details, visit our Returns Policy page.

To initiate a return, please contact our customer service team at [email protected] with your order details. We will guide you through the process.

We accept Visa, MasterCard, JCB, and PayPal.

Yes, you can create an account to track your orders, save your shipping details, and enjoy a faster checkout process.

You can reach our customer service team at [email protected]. We are here to assist you with any questions or concerns.

Our customer support team is available Monday to Friday, 9 AM to 5 PM GMT.