1. Introduction

Welcome to Garden Sales Store! These Terms and Conditions govern your use of our website, www.gardensuppliestore.com, and your purchase of products from us. By accessing our website and making a purchase, you agree to these terms. Please read them carefully.

2. User Obligations and Responsibilities

By using our website, you agree to:

  • Provide accurate and complete information when creating an account or placing an order.
  • Use the website only for lawful purposes and not engage in any activity that could harm the website or its users.
  • Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized use.

3. Product and Service Description

We strive to provide accurate descriptions and images of our products. However, slight variations in color, size, or design may occur. If you have any questions about a product, please contact us before purchasing.

Our products are available for delivery to most regions, excluding Asia and remote areas. Please check our shipping information for details.

4. Order and Payment Terms

Orders are processed within 1-2 business days. We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Shipping options include:

  • Standard Shipping: £12.95 via DHL or FedEx, with delivery in 10-15 business days.
  • Free Shipping: For orders over £50 via EMS, with delivery in 15-25 business days.

5. Returns and Exchanges

We want you to be satisfied with your purchase. If you are not happy, you may return or exchange items within 15 days of receiving your order. The item must be in its original condition, unused, and in its original packaging.

Non-returnable items include:

  • Gloves & Kneelers
  • Hand Sprayers
  • Garden Paint & Fence Treatments

To initiate a return or exchange, contact us at [email protected] with your order number and item details. Refunds will be processed within 5-7 business days after we receive and inspect the returned item.

6. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Garden Sales Store and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent.

7. Limitation of Liability

Garden Sales Store is not liable for any indirect, incidental, or consequential damages arising from your use of the website or products. Our liability is limited to the purchase price of the product in question.

8. Governing Law

These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes will be resolved in the courts of Manchester, UK.

9. Contact Us

If you have any questions or need assistance, please contact us at:

Email: [email protected]

Address: 98 George St, Manchester, GB M4E 1EN